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HOUSE OF LORDS
Lord Slynn of Hadley
Lord Jauncey of Tullichettle
OPINIONS OF THE LORDS OF APPEAL FOR JUDGMENT IN THE CAUSE
WATERS (A.P.) (APPELLANT) v. COMMISSIONER OF POLICE FOR THE METROPOLIS (RESPONDENT)
ON 27 JULY 2000
LORD SLYNN OF HADLEY
My Lords, The appellant joined the Metropolitan Police in May 1987. In February 1988 she was stationed at Harrow Road Police Station. She alleges that on 15 February 1988 in her police residential accommodation at Marylebone she was raped and buggered by a fellow officer at a time when they were both off duty. She says that on 3 March 1988 she complained to her reporting Sergeant and thereafter she complained to other officers about what had happened. A writ was issued on 4 February 1994 against the respondent and a statement of claim served on 20 June 1994. She alleged that the respondent is to be treated as her employer and that in breach of his duty to her as such, in breach of contract and of statutory duty and negligently he failed to deal properly with her complaint but "caused and/or permitted officers to maliciously criticise, harass, victimise, threaten, and assault and otherwise oppress her" as set out in the statement of claim. Alternatively she alleged that the respondent was liable vicariously for the acts of officers under his command in the Metropolitan Police. The respondent applied by summons dated 1 September 1994 to strike out the statement of claim under Order 18 r.19 of the Rules of the Supreme Court and under the inherent jurisdiction of the Court on the ground that it disclosed no reasonable cause of action and/or that it was frivolous and vexatious or otherwise an abuse of the process of the Court. On 22 November 1994 Master Prebble struck out the writ and the statement of claim; an appeal from that order was dismissed by Wright J on 7 September 1995 and an appeal from the judge dismissed by the Court of Appeal on 3 July 1997. By the date of the hearing before the Court of Appeal a proposed amended statement of claim had been served and it is appropriate to consider the present appeal on the basis of that document. The facts stated in it must for present purposes be taken to be true. It is agreed that the issues are whether those facts disclose a cause of action in negligence or for another tort committed by the respondent personally or for which he is vicariously liable by virtue of section 48 of the Police Act 1964, or for any other unlawful act remediable in damages for which the respondent is vicariously liable or for intimidation or for acts of misfeasance in a public office. Two features of the claim need to be emphasised. In the first place there is no allegation of a conspiracy between the various police officers named to harm or to fail to look after the appellant. In the second place the appellant does not rely simply on individual acts taken separately; she attaches importance to the cumulative effect of the acts particularly in regard to the causation of psychiatric injury which she alleges. In the appellant's case before your Lordships some 89 allegations of hostile treatment are listed as taken from the statement of claim. They are summarised in the appellant's case as being repeated acts of
"1. Ostracism including refusal or failures to support her whilst on duty and in
2. Being 'advised' or told to leave the police force,
3. Harassment and victimisation, and
4. Repeated breaches of procedure".
Some of these allegations taken alone may seem relatively minor. Others are much more serious. There are, moreover, complaints that more senior officers reporting on her wrote unfair reports sometimes with the purpose of pushing her out of, or persuading her to leave, the police force. She says that she was excluded from duties she could and should have carried out. Evans LJ in his judgment in the Court of Appeal has summarised the main events at the various police stations where she served. I gratefully adopt and therefore do not repeat his summary. At the heart of her claim lies the belief that the other officers reviled her and failed to take care of her because she had broken the team rules by complaining of sexual acts by a fellow police officer. She also brought proceedings before an Industrial Tribunal alleging breaches of the Sex Discrimination Act 1975 and in particular victimisation contrary to section 4 (1) (d) of the Act. It was contended that the Commissioner was liable under section 41 of the Act for the acts of the constable said to have raped her. That claim failed before the Industrial Tribunal, the Employment Appeal Tribunal and the Court of Appeal essentially because it was accepted that the constable was not acting in the course of his employment. There is no appeal from that decision of the Court of Appeal. The principal claim raised in the action is one of negligence-the "employer" failed to exercise due care to look after his "employee". Generically many of the acts alleged can be seen as a form of bullying-the "employer" or those to whom he delegated the responsibilities for running his organisation should have taken steps to stop it, to protect the "employee" from it. They failed to do so. They made unfair reports and they tried to force her to leave the police. Of course, the police constable does not have an ordinary contract of employment with the Commissioner or with anyone else: he maintains his traditional status as a constable. Yet it is clear, or at the least arguable that duties analogous to those owed to an employee are owed to officers in the police service (see Frost v. Chief Constable of South Yorkshire Police  2 A.C. 455, Knightley v. Johns  1 All E.R. 851, Costello v. Chief Constable of Northumbria  1 All E.R. 550. Moreover it is also to be borne in mind that by section 88 (1) of the Police Act 1996:- "The Chief Officer of Police for any police area shall be liable in respect of torts committed by constables under his direction and control in the performance or purported performance of their functions in like manner as a master is liable in respect of torts committed by his servants in the course of their employment, and accordingly shall in respect of any such tort be treated for all purposes as a joint tortfeasor." There is not here any specific allegation of breach of statutory duty giving rise to a claim in damages. As far as the common law claim is concerned it is recognised that following a complaint by a police officer a senior officer may set in motion an inquiry with the possibility of a further complaint to the Police Complaints Authority. Schedule 1 to the Police (Discipline) Regulations 1985 specifically recognise as "Misconduct" "2. Misconduct towards a member of a police force, which offence is committed where - (a) the conduct of a member of a police force towards another such member is oppressive or abusive, or (b) a member of a police force assaults another such member". This complaints procedure may or may not in particular cases constitute a sufficient remedy but its existence does not in itself rule out the possibility of a claim in negligence. The main question is thus whether it is plain and obvious that no duty of care can be owed to the appellant by the Commissioner on the facts alleged here or that if there can be such a duty whether it is plain and obvious here that the facts cannot amount to a breach. If an employer knows that acts being done by employees during their employment may cause physical or mental harm to a particular fellow employee and he does nothing to supervise or prevent such acts, when it is in his power to do so, it is clearly arguable that he may be in breach of his duty to that employee. It seems to me that he may also be in breach of that duty if he can foresee that such acts may happen and if they do, that physical or mental harm may be caused to an individual. I would accept (Evans LJ was prepared to assume without deciding) that if this sort of sexual assault is alleged (whether it happened or not) and the officer persists in making complaints about it, it is arguable that it can be foreseen that some retaliatory steps may be taken against the woman and that she may suffer harm as a result. Even if this is not necessarily foreseeable at the beginning it may become foreseeable or indeed obvious to those in charge at various levels who are carrying out the Commissioner's responsibilities that there is a risk of harm and that some protective steps should be taken. The Courts have recognised the need for an employer to take care of his employees quite apart from statutory requirements (Spring v. Guardian Assurance plc  I.C.R. 596 at 628E. As to ill treatment or bullying see Wigan Borough Council v. Davies  I.C.R. 411 at p. 419 (a claim in contract); Wetherall (Bond Street W1) Ltd v. Lynn  1 W.L.R. 200 (a constructive dismissal case); Veness v. Dyson Bell & Co [The Times, 25 May 1965] where Widgery J refused to strike out a claim that "[the plaintiff] was so bullied and belittled by her colleagues that she came to the verge of a nervous breakdown and had to resign". and Petch v. Customs & Excise Commissioners  I.C.R. 789 at 795C. This can be the position whether the foreseeable harm is caused to the mind or to the body of the employee Mount Isa Mines v. Pusey 125 C.L.R. 383, 404 Windeyer J. On the basis of these cases, subject to consideration of one overriding point, I do not find it possible to say (any more than Evans L J was prepared to say) that this is a plain and obvious case that (a) no duty analogous to an employer's duty can exist; (b) that the injury to the plaintiff was not foreseeable in the circumstances alleged and (c) that the acts alleged could not be the cause of the damage. As to the last of these whilst I accept that many of the individual items taken in isolation are at the least very unlikely to have caused the illness alleged, the appellant's case puts much emphasis on the cumulative effect of what happened under the system as it existed. That leaves the question on which the Court of Appeal decided against the appellant. Are there reasons of policy why such a claim should not be entertained by the Court-or more correctly at this stage is it plain and obvious that policy reasons preclude such a claim being taken to trial so that it should now be struck out. Put another way can it be said that it is not "fair just and reasonable" to recognise a duty of care Caparo Industries Plc. v. Dickman  2 A.C. 605. The courts have accepted that the police may not be sued for negligence in respect of their activities in the investigation and suppression of crime: Elguzouli-Daf v. Commissioner of Police of the Metropolis and the CPS  Q.B. 335. The Court of Appeal in particular took the view in the present case that the decisions of the House in Hill v. Chief Constable of West Yorkshire  A.C. 53 and Calveley v. Chief Constable of the Merseyside Police  A.C. 1228 precluded a duty of care for policy reasons. In Hill the plaintiff claimed damages against the Chief Constable for negligence in the investigation of crimes preceding the murder of the plaintiff's daughter S. It is said that if care had been taken that would have prevented the murder of S. Lord Keith said "There is no question that a police officer, like anyone else, may be liable in tort to a person who is injured as a direct result of his acts or omissions. So he may be liable in damages for assault, unlawful arrest, wrongful imprisonment and malicious prosecution, and also for negligence. Instances where liability for negligence has been established are Knightley v. Johns  1 W.L.R. 349 and Rigby v. Chief Constable of Northamptonshire  1 W.L.R. 1242. Further, a police officer may be guilty of a criminal offence if he wilfully fails to perform a duty which he is bound to perform by common law or by statute: see Reg. v. Dytham  Q.B. 722, where a constable was convicted of wilful neglect of duty because, being present at the scene of a violent assault resulting in the death of the victim, he had taken no steps to intervene." (p.59 B) He held however that no duty of care arose: "But if there is no general duty of care owed to individual members of the public by the responsible authorities to prevent the escape of a known criminal or to recapture him, there cannot reasonably be imposed upon any police force a duty of care similarly owed to identify and apprehend an unknown one." (p.62E) Accordingly he held that an action for damages should not lie as to the manner in which a criminal investigation is carried out. "The manner of conduct of such an investigation must necessarily involve a variety of decisions to be made on matters of policy and discretion, for example as to which particular line of inquiry is most advantageously to be pursued and what is the most advantageous way to deploy the available resources. Many such decisions would not be regarded by the courts as appropriate to be called in question, yet elaborate investigation of the facts might be necessary to ascertain whether or not this was so. A great deal of police time, trouble and expense might be expected to have to be put into the preparation of the defence to the action and the attendance of witnesses at the trial. The result would be a significant diversion of police manpower and attention from their most important function, that of the suppression of crime." (p.63F) In Calveley "The police officers brought actions in negligence against the chief constables, who by virtue of section 48(1) of the Police Act 1964 were vicariously liable for the investigating officers responsible for the investigations, alleging that the officers had failed to conduct the proceedings properly or expeditiously and claiming damages, inter alia, in respect of the loss of overtime earnings they would have received during the periods of suspension, and for injury to reputation." (p. 1228F-G). The House felt that there was no common law duty of care owed by the investigating officer in respect of delay in the conduct of the investigation under the regulations since neither anxiety, ill health nor injury to reputation constituted reasonably foreseeable damage capable of sustaining an action in negligence. Moreover it was contrary to public policy to allow such a claim to be brought. Lord Bridge said that "Likewise it is not reasonably foreseeable that the negligent conduct of a criminal investigation would cause injury to the health of the suspect, whether in the form of depressive illness or otherwise However, any suggestion that there should be liability in negligence in such circumstances runs up against the formidable obstacles in the way of liability in negligence for purely economic loss. Where no action for malicious prosecution would lie, it would be strange indeed if an acquitted defendant could recover damages for negligent investigation. Finally, all other considerations apart, it would plainly be contrary to public policy, in my opinion, to prejudice the fearless and efficient discharge by police officers of their vitally important public duty of investigating crime by requiring them to act under the shadow of a potential action for damages for negligence by the suspect". (p.1238C-G) I do not consider that either of these cases is conclusive against the appellant in the present case. It is true that one of her complaints is the failure to investigate the assault on her and that if taken alone would not constitute a viable cause of action. But the complaints she makes go much wider than this and she is in any event not suing as a member of the public but as someone in an "employment" relationship with the respondent. Even the failure to investigate is part of her complaint as to that. Entirely different factors to those considered in Hill arise. She is not as in Calveley complaining of delays in the investigation or procedural irregularities. It does not seem to me that it is an answer here as it was in Calveley to say that the appellant should proceed by way of judicial review. Here there is a need to investigate detailed allegations of fact. It has to be accepted of course that this detailed investigation would take time and that police officers would be taken off other duties to prepare the case and give evidence. But this is so whenever proceedings are brought against the police or which involve the police. Sometimes that has to be accepted. Here the allegations of the systematic failure to protect her are complex (and some pruning may be possible, indeed advantageous) but that in itself does not make the claims frivolous or vexatious or an abuse of the process of the court. It has been said many times that the law of negligence develops incrementally so that the fact that there is no reported case succeeding against the police similar to the present one is not necessarily a sufficient reason for striking out. It is very important to bear in mind what was said in X v. Bedfordshire County Council  2 A.C. 633, in Barrett v. Enfield London Borough Council  3 W.L.R. 79 and in W. v. Essex County Council  2 W.L.R. 601 (H.L.) as to the need for caution in striking out on the basis of assumed fact in an area where the law is developing as it is in negligence in relation to public authorities if not specifically in relation to the police. I would accordingly accept that the main claim against the Commissioner for breach of personal duty (although the acts were done by those engaged in performing his duty) should not be struck out. The plaintiff's case on vicarious liability is more tenuous since it is difficult to see how many of the acts could have caused the psychiatric injury alleged. Contrary to what the Court of Appeal thought the appellant does allege malice so that the claim for misfeasance in a public office is not barred on the ground that malice is not alleged. I agree with the Court of Appeal that the difficulties of establishing intimidation as a separate tort may be considerable. I have come to the conclusion, however, that the facts which are needed to establish these claims will also feature in the negligence claim: the argument whether those facts establish any of the other claims should be relatively short. If the appellant fails on the main way she puts her case she seems at this stage unlikely to succeed on the others (though that is not inevitably so). If she succeeds on the main way she puts her claim she does not need the other ways. Whilst not giving any indication either way as to whether the case is likely to succeed I hold that this is not a case which plainly and obviously must fail. I would accordingly allow the appeal.
LORD JAUNCEY OF TULLICHETTLE
My Lords, I have had the advantage of reading in draft the speech of my noble and learned friend Lord Slynn of Hadley and I agree that it would be inappropriate at this stage to strike out the claim and that the appeal should therefore be allowed. However I should like to mention one matter. The claim falls naturally into two parts, namely:- (1) That police officers negligently failed to deal with the appellant's complaint of rape by a fellow officer; and (2) the subsequent treatment of the appellant by fellow officers consequent upon her making the above complaint. I have nothing to add to what my noble and learned friend has said about (2) (supra). In relation to (1) I consider that the facts relating thereto may be relevant only as narrative. In Hill v. Chief Constable of West Yorkshire  A.C. 53 this House held that public policy precluded an action for damages in negligence against the police arising out of the manner in which they investigated crime, in that case the activities of a serial killer. I see no reason why this principle should not apply equally where the subject of the investigation is a police officer alleged to have committed, while off duty, an offence against a fellow officer. In Calveley v. The Chief Constable of Merseyside  1 A.C. 1228 this House rejected the proposition that a police officer investigating any crime suspected to have been committed, whether by a civilian or a member of a police force, owed to the suspect a duty of care at common law, concluding inter alia that the imposition of such a duty would be contrary to public policy. In that case the suspects being interrogated were police officers. If no such duty is owed to suspect police officers then I cannot see that it should be owed to a police officer complainer who is likely to be far less affected by the manner of any investigation. For these reasons, in agreement with Evans L.J. in the Court of Appeal, I do not consider that the appellant's allegations of failure to deal with her complaint of rape would, if proved, constitute a cause of action.
My Lords, I have had the advantage of reading in draft the speech of my noble and learned friend Lord Slynn of Hadley. For the reasons he gives, I, too, would allow the appeal.
My Lords, I have had the advantage of reading in draft the speech of my noble and learned friend Lord Slynn of Hadley which sets out the background to the present case and the issues which arise for determination and I gratefully adopt his account. I am in full agreement with his speech but I wish to make some observations of my own on the plaintiff's claim for negligence. An important part of the plaintiff's claim for negligence is that she was subjected to protracted harassment and victimisation by other officers because she had broken a workplace taboo in making a complaint against a male colleague, and that the Commissioner was in breach of his duty to her because he failed to protect her against such treatment. The substance of her allegation is found in paragraph VIIA of her Statement of Claim as follows: "However the Metropolitan Police and/or officers of the Metropolitan Police, both singly and/or in combination, have negligently . . . failed to deal properly or at all with her complaint in relation to this assault and her complaints about subsequent matters, and have caused and/or permitted officers to maliciously criticise, harass, victimise, threaten, and assault and otherwise oppress her as hereinafter set out. The Plaintiff will ask the Court to construe the facts and matters set out below as part of a course or courses of conduct towards her, as well as individually." Where the defendant brings an application to strike out before the facts of the case have been investigated it is necessary to proceed on the basis that the facts alleged in the Statement of Claim are true. If the facts alleged by the plaintiff in her Statement of Claim are true they disclose a situation of gravity which should give rise to serious concern that a young policewoman should be treated in the way she alleges and that no adequate steps were taken by senior officers to protect her against victimisation and harassment. However it is important to emphasise that at this stage the truth of her allegations is only an assumption. It may be that on full investigation at a trial the allegations will be shown to be groundless or exaggerated. But on the basis that the allegations contained in the Statement of Claim are true I am of opinion that this was not a case in which the Statement of Claim should have been struck out as disclosing no reasonable cause of action or as being frivolous or vexatious or an abuse of the process of the Court. I consider that a person employed under an ordinary contract of employment can have a valid cause of action in negligence against her employer if the employer fails to protect her against victimisation and harassment which causes physical or psychiatric injury. This duty arises both under the contract of employment and under the common law principles of negligence.
In Frost v. Chief Constable of South Yorkshire Police  2 A.C. 455, 497H Lord Steyn stated: "The rules to be applied when an employee brings an action against his employer for harm suffered at his workplace are the rules of tort . . . The duty of an employer to safeguard his employees from harm could also be formulated in contract. In that event, and absent relevant express provisions, a term is implied by law into the contract as an incident of a standardised contract . . . But such a term could not be wider in scope than the duty imposed by the law of tort."
In Wigan Borough Council v. Davies  I.R.L.R. 127 Arnold J. sitting in the Employment Appeal Tribunal upheld the decision by an Industrial Tribunal that there was an implied term in the applicant's contract of employment that "the employer shall render reasonable support to an employee to ensure that the employee can carry out the duties of his job without harassment and disruption by fellow workers."
And in Veness v. Dyson, Bell & Company (25th May 1965), where there was an application by the defendants to strike out the Statement of Claim, the brief report in the Times records the judgment of Widgery J. as follows: "The plaintiff's pleadings told a story of persecution and bullying by office colleagues at various times between 1953 to 1959, when the plaintiff was employed by the defendants, first as a secretary and, subsequently, as a personal clerk to the partner Mr. Liddell. . . . his Lordship was not prepared to say that the plaintiff's statement of claim failed to disclose a cause of action for want of an allegation that the plaintiff's injuries were reasonably foreseeable . . . . in the end the issue might be one of degree depending on the reasonableness or otherwise of the conduct of the parties and, as such, was not suitable for disposal in the pleadings as a preliminary point of law." It is not every course of victimisation or bullying by fellow employees which would give rise to a cause of action against the employer, and an employee may have to accept some degree of unpleasantness from fellow workers. Moreover the employer will not be liable unless he knows or ought to know that the harassment is taking place and fails to take reasonable steps to prevent it. But the allegations made by the plaintiff were serious and were known to senior officers in the chain of command leading up to the Commissioner, and if the claim brought by the plaintiff had been brought against an ordinary employer I consider that it could not have been struck out on the ground that it disclosed no cause of action or was frivolous or vexatious.
In Frost v. Chief Constable of South Yorkshire Police, where actions for negligence were brought by police officers against their Chief Constable, this House regarded the officers as being quasi-employees of the Chief Constable. Lord Goff of Chieveley stated at p. 481A:
"An employee (I will for present purposes include in this category a 'quasi-employee' such as a police officer who, although he holds an office and is not therefore strictly an employee, is owed the same duty by his 'employer' -here the Chief Constable of South Yorkshire Police) may recover damages from his employer in respect of psychiatric injury suffered by him by reason of his employer's breach of duty to him."
And at p. 497E Lord Steyn stated:
"It is true that there is no contract between police officers and a chief constable. But it would be artificial to rest a judgment on this point: the relationship between the police officers and the chief constable is closely analogous to a contract of employment. And I am content to approach the problem as if there was an ordinary contract of employment between the parties."
See also per Lord Griffiths at p. 464A and Lord Hoffmann at p. 505D.
Therefore, in my opinion, the plaintiff has a cause of action against the Commissioner unless he can establish at this stage that on grounds of public policy he owed the plaintiff no duty of care to protect her against victimisation and harassment by her fellow officers. It was on this ground that the Court of Appeal upheld the decision of Master Prebble and of Wright J. that the Statement of Claim should be struck out, and it was on this ground that Mr. Seabrook Q.C. for the Commissioner principally resisted the plaintiff's appeal.
Mr. Seabrook relied on the decisions of the House in Hill v. Chief Constable of West Yorkshire  A.C. 53 and Calveley v. Chief Constable of the Merseyside Police  A.C. 1228 in support of his submission that it would be contrary to public policy to hold that the Commissioner owed a duty of care to the plaintiff. In Hill Lord Keith recognised at p. 59C that a police officer is not entitled to a general immunity against liability in tort in respect of his acts or omissions, but held on grounds of public policy that the police owed no general duty of care to members of the public to identify or apprehend an unknown criminal. He set out the considerations of public policy at p. 63C-H which, briefly summarised, were that the imposition of the liability contended for by the plaintiff would be unlikely to reinforce appreciably the general sense of public duty which motivated police forces in carrying out their function in the investigation and suppression of crime; that some actions involving allegations of negligence in the apprehension of criminals might require the courts to enter deeply into the general nature of a police investigation involving a variety of decisions on matters of policy and discretion, such as what particular line of enquiry to pursue and what was the most advantageous way to deploy available resources, which would be inappropriate for the courts to enter upon and which would require the courts to conduct an elaborate investigation of the facts; and that a great deal of police time, trouble and expense would be taken up in preparing for the defence of such an action and in the attendance of witnesses at the trial, with the result that there would be a significant diversion of police manpower and attention from their most important function which was the suppression of crime.
In Calveley the House rejected a submission that a police officer investigating a crime suspected of having been committed by a member of the public or an offence against discipline suspected to have been committed by a fellow officer owed a duty of care at common law to the suspect. Lord Bridge of Harwich stated at p. 1238F:
". . . it would plainly be contrary to public policy, in my opinion, to prejudice the fearless and efficient discharge by police officers of their vitally important public duty of investigating crime by requiring them to act under the shadow of a potential action for damages for negligence by the suspect."
In reliance on these decisions the Commissioner advanced the argument in paragraph 4(iv) and (v) of his written case:
"(iv) Even a cursory examination of the allegations made in the substituted Statement of Claim gives an insight into the gargantuan task that would be involved in investigating and litigating the proliferation of facts and issues. If there are in fact no countervailing public interests there is a separate and discrete public interest in disposing of the claim.
(v) Otherwise, if the matter were not to be decided at the interlocutory stage and the action allowed to proceed to trial, then the Respondent would be exposed to the mischief which underlies the established public policy immunity principles. The Court would be required to enquire into matters of police policy and discretion, issues of deployment of personnel and resources, and the investigative and operational actions and decisions of numerous police officers in a catalogue of unrelated incidents spanning a period of 4½ years."
These are arguments of substance, but in weighing them it is important to have regard to the words of Lord Browne-Wilkinson in X (Minors) v. Bedfordshire County Council  2 A.C. 633, 749G:
"Sir Thomas Bingham M.R. took the view, with which I agree, that the public policy consideration which has first claim on the loyalty of the law is that wrongs should be remedied and that very potent counter-considerations are required to override that policy.ante, p. 633C-D"
Mr. Seabrook did not seriously dispute the suggestion put to him in the course of argument that in some circumstances the Commissioner could be liable in negligence (like any ordinary employer) to his officers for providing unsafe office premises for them to work in or in providing unsafe articles for them to use, for example, soap containing harmful ingredients which caused dermatitis. And as an employee working under an ordinary contract of employment and alleging that she had been subjected to serious harassment and victimisation and that her employer had failed to take reasonable steps to protect her would have a cause of action fit to go to trial, I consider that strong grounds arising from public policy considerations must be shown to justify striking out the plaintiff's action.
In my opinion the decisions in Calveley and Hill are distinguishable on the facts of this case. This is not a case in which the plaintiff's allegations relate only to negligence by the police in the investigation of an offence. As an important part of her case she complains of harassment and victimisation after she had made an allegation of rape against a fellow officer, and I consider that the fact that the alleged harassment and victimisation were triggered by the allegation of the offence does not bring that complaint within the ambit of the type of claim where the House held that considerations of public policy exclude the existence of a duty of care. In this case the plaintiff relies on the relationship of quasi-employee and employer which exists between her and the Commissioner as giving rise to his duty of care, and this was a factor absent in Calveley and Hill.
I consider that in Swinney v. Chief Constable of Northumbria Police Force  Q.B. 464, 484B Hirst L.J. was right to state that where the police claim immunity against an action for negligence public policy must be assessed in the round, which means assessing the considerations referred to in Hill together with other considerations bearing on the public interest in order to reach a fair and just decision. In Costello v. Chief Constable of Northumbria  1 All E.R. 550 a woman police constable sued the Chief Constable for the negligence of a police inspector in failing to go to her assistance when she was attacked by a prisoner in a cell at a police station. The High Court and the Court of Appeal rejected a claim by the Chief Constable in reliance on Hill that as a matter of public policy neither he nor the inspector owed a duty of care to the plaintiff. May L.J. at p. 555d stated the argument advanced on behalf of the Chief Constable as follows:
"Mr. Robertson further submits that the courts are not the appropriate place to determine whether in operational circumstances a police constable who fails to go to the assistance of another police constable or a member of the public may have failed in any duty. The internal affairs of police forces are regulated by statute and regulation, including the Police (Discipline) Regulations 1985, SI 1985/518. Insp Bell may have been in breach of, for instance, paras 1 and 4(a) of Sch 1 to these regulations. The regulations contain no express provision to the effect that a police constable may not bring an action against his chief constable arising from omissions of a fellow police officer. But Mr. Robertson submits that Waters v. Commissioner of Police of the Metropolis  I.C.R. 1073, which followed Calveley v. Chief Constable of the Merseyside Police  1 All E.R. 1025,  A.C. 1228 is authority for the proposition that in circumstances such as those in the present case no actionable duty of care arises."
In rejecting this argument the learned Lord Justice stated at p. 564g:
"There is in my view in this case a strong public policy consideration to balance with those identified in Hill's case, that is that the law should accord with common sense and public perception. I am sure that Astill J. was correct to say that the public would be greatly disturbed if the law held that there was no duty of care in this case. The particular circumstances of this case should not be left solely to internal police discipline. In addition, the public interest would be ill-served if the common law did not oblige police officers to do their personal best in situations such as these. The possibility of other sources of compensation is a relevant consideration, but not in my view more than that. Mr. Robertson's floodgates submission is no more persuasive in this case than in others where there should be a duty."
If the present case goes to trial the preparation of the defence will take up much time and effort on the part of police officers, but this is a consequence faced by defendants in many actions and I do not consider that it is a consideration of sufficient potency to counterbalance the plaintiff's claim that she is entitled to have a remedy for a serious wrong. Moreover if the plaintiff succeeds at the trial in proving in whole or in substantial part the truth of her allegation that she was subjected to serious and prolonged victimisation and harassment which caused her psychiatric harm because she had made an allegation of a serious offence against a fellow officer and that the Commissioner through his senior officers was guilty of negligence in failing to take adequate steps to protect her against such treatment, such proof would reveal a serious state of affairs in the Metropolitan Police. If such a state of affairs exists I consider that it is in the public interest that it should be brought to light so that steps can be taken to seek to ensure that it does not continue, because if officers (and particularly women officers who complain of a sexual offence committed against them by a male colleague) are treated as the plaintiff alleges, citizens will be discouraged from joining the police, or from continuing to serve in the police after they have joined, with consequent harm to the interests of the community. In my opinion this is a consideration which carries significant weight when placed in the scales against the argument that the continuance of the action will place unreasonable and disproportionate burdens on the police and distract them from their primary task of combating crime.
A separate argument advanced on behalf of the Commissioner was that there was no basis for allegations that the many different individual police officers accused of acts of harassment and victimisation were acting together pursuant to some conspiracy or agreed plan, and that it is not possible for the plaintiff to show that her psychiatric condition, or the aggravation of it, was caused by any act or acts of a single individual. In my opinion this argument does not assist the Commissioner because in a case of this nature the plaintiff is entitled to recover damages if she is able to establish that the negligence of the defendant caused her to suffer injury brought about by a succession of individual acts or decisions. In Barrett v. Enfield London Borough Council  3 W.L.R. 79, 98G Lord Slynn of Hadley stated:
"I do not think that it is the right approach to look only at each detailed allegation and to ask whether that in itself could have caused the injury. That must be done but it is appropriate also to consider whether the cumulative effect of the allegations, if true, could have caused the injury."
Accordingly I would allow the appeal although, like my noble and learned friend Lord Slynn, I wish to emphasise that I express no opinion on whether the plaintiff's action is likely to succeed. All that I decide is that it is not appropriate to strike out the action before trial.
My Lords, I have had the advantage of reading in draft the speech of my noble and learned friend Lord Slynn of Hadley. For the reasons he gives I, too, would allow the appeal.
Lots of information and ideas for tackling bullying including the legal aspects
Action Home Page | Action to tackle bullying
Guidance for employers on policy development
Bullying and the trade unions | Bullying and the law
Case law on bullying, harassment, stress and personal injury
Court judgements in cases relevant to bullying
Long v. Mercury Mobile Communications Services
Hatton Barber et al: 16 practical propositions for a personal injury case
Right to be accompanied | The need for risk assessment
High Court injunction to prevent unfair dismissal | Obstruction to justice
Bullyonline action forum for validation and re-empowerment
UK Dignity at Work Bill | Swedish law on Victimization at Work
Bullying and human rights | Waters v. London Metropolitan Police
Barber v. Somerset County Council
Zimmerman: retaliation in the US courts
Bullying history: books, articles and publications since 1992
How to lobby your MP: example letter and summary of inadequacy of UK law
Amicus Campaign Against Bullying At Work (CABAW)
Tim Field's written submission to the Dignity at Work Bill debate
Getting another job after bullying | How to recover from bullying
Setting up a bullying survivor support group | Sample support group constitution
Using the search engines to find other sites on bullying etc
Dealing with viruses, worms, spam etc
Designing and building your own web site
Advice and guidance for new Internet users
Tim Field's book Bully in sight validates the experience of bullying and
defines the injury to health caused by bullying and harassment
The Field Foundation | Bully OnLine
Workplace bullying | School bullying | Family bullying
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